Building Strong Partnerships: Zachary Bailey of Bailey’s Septic Services and Account Executive Nick Dunstan
At the heart of every successful portable sanitation operation is a strong partnership built on trust, reliability, and clear communication. In our 2026 Customer & Account Executive Spotlight Series, we sit down with both our customers and the Regional Account Executives who support them every day. These conversations go beyond equipment and service schedules, they highlight real challenges, real people, and the relationships that help businesses operate more efficiently and grow with confidence.
In this feature, we introduce Zachary Bailey of Bailey’s Septic Services and Nick Dunstan, Account Executive for the Northeast. Their partnership with Satellite reflects what it truly means to work together toward long-term success.
Getting to Know the Customer: Zachary Bailey of Bailey’s Septic Services
Every business has a story, and for Bailey’s Septic Services, that story is rooted in growth, hard work, and the need for dependable sanitation solutions.
When we met with Zachary, we asked him to reflect on where the business began and what mattered most when choosing a portable sanitation partner. He shared the challenges they faced before working with us, including gaps with previous providers and what he felt was missing from those earlier relationships.
As the conversation continued, Zachary explained what he was truly looking for in a partner, not just equipment, but reliability, consistent communication, and a team that understands the realities of day-to-day operations. That search ultimately led Bailey’s Septic Services to partner with Satellite.
From there, the discussion shifted to what success looks like today. For Bailey’s Septic Services, success means smoother operations, improved efficiency for their crew, and a better overall experience for customers and event guests. Zachary highlighted specific improvements they’ve seen since partnering with Satellite, from dependable service schedules to equipment and team members that consistently stand out.
One of the most impactful moments of the interview came when Zachary shared a real-world example of when our team made a noticeable difference. Whether it was resolving a last-minute issue or ensuring everything ran smoothly under pressure, those moments reinforced the value of a strong, responsive partnership.
As the interview wrapped up, we asked Zachary to describe our team and communication style, whether he would recommend Satellite to others in the industry, and what excites him most about the partnership moving forward. When asked to sum it all up in just one word, his answer captured the foundation of our working relationship.
Meet the Account Executive: Nick Dunstan
Behind every successful customer partnership is an Account Executive who understands the region, the business, and the people they serve. We sat down with Nick Dunstan to learn more about his journey and what drives him in his role.
Nick shared how he found his way into the portable sanitation industry and what a “typical” day looks like, if there is such a thing. From juggling schedules to visiting customer sites, no two days are the same, and that variety is part of what makes the role so rewarding.
When asked about his favorite part of working with customers across the region, Nick pointed to building long-term relationships and helping customers find solutions that truly fit their needs. He also shared a few insights about portable sanitation that may surprise those outside the industry, highlighting just how complex and essential this work really is.
On a more personal note, Nick opened up about something customers might be surprised to learn about him, how he spends his time outside of work, and the advice he would give to someone just starting out in the industry.
To close out the interview, we asked Nick to describe his leadership style in three words, words that reflect how he supports customers, collaborates with internal teams, and shows up every day for his region.
A Partnership Built for the Long Term
Together, Bailey’s Septic Services and Nick Dunstan represent what this series is all about: real conversations, real relationships, and partnerships that drive meaningful results. By taking the time to understand each other’s challenges, goals, and expectations, both sides are better positioned for long-term success.
Stay tuned as we continue our Customer & Account Executive Spotlight Series, featuring more interviews and the people behind the partnerships that keep our industry moving forward.