CAREERS

Join our Team!

Satellite Industries Inc is a private, family owned business with a rich history of providing our customers with the type of quality and service which they desire. As an established, international company Satellite offers a stable foundation and diverse work environment. Guided by our founding principles established 50 years ago, we strive to foster a vigorous and proud spirit among all employees in order to achieve our goals. Newly hired employees are properly oriented and trained to ensure that they understand and accept our culture and principles.

 

Summary of Benefits

  • Flexible Health Benefits
  • Profit Sharing
  • 401 (K)
  • Vacation
  • Holidays

 

Job Openings

 

Buyer / Planner / Scheduler

Reports to: Vice President of Global Supply Chain

50% • CRM Management: The sales lead, CRM and e-commerce specialist will be responsible for daily Sage CRM administration and upkeep, end user communication and training, and assist with CRM improvement projects and integrations.

50% • Scheduler: In addition to buying and selling, this position is responsible for reviewing and scheduling inter-company and customer direct ship sales orders per company guidelines.

Essential Duties and Responsibilities:

 

Buyer / Planner:

  • • Analyzing actual demand and forecasts, creating and releasing purchase orders required to support pre-determined (min/ max / preseason, other) finished goods and parts inventory levels utilizing an ERP system.
  • • Maintains product item master and part planning data records to optimize use of ERP system.
  • • Works closely with strategic suppliers to help identify opportunities to reduce costs, inventory levels and lead-times and improve product availability and increase inventory turns.
  • • Reviewing and scheduling inter-company and direct ship sales orders per company guidelines.
  • • Publishes reports relating to inventory plans, product availability, updates supplier price book records and or related projects.
  • • Assists others on specific continuous improvement, supplier, distribution, X3 system or related projects as assigned.
  • • Performs other duties as required.


Scheduler:

  • • Work closely with all key suppliers establishing peak and off season component part and finished goods safety stock / Kanban levels using “just in time” or consigned inventory processes and systems.
  • • Minimizes freight and handling expense by combining inbound shipments from key suppliers and utilization of cross-docking distribution and logistics processes.
  • • Monitors key supplier’s performance and service levels for improvement or corrective action.
  • • Performs other duties as required.


Education and Experience Requirements:

  • • 2 years minimum experience in Master Scheduling, Purchasing and Planning or related roles in a fast paced distribution or manufacturing environment using ERP systems required.
  • • Strong analytical, planning and communication skills required.
  • • ERP/MRP understanding required.
  • • CPM or CPIM professional certification helpful.
  • • Plastics parts purchasing experience preferred.
  • • Domestic and International Logistics experience preferred.


Supervisory Responsibilities:
No formal supervisory role.


Required Skills:

  • • Proficiency in MS Office Suite
  • • Excellent verbal and communication skills
  • • Detail oriented
  • • Strong analytical Skills
  • • Results Oriented
  • • Self Directed
  • • Customer/Client Focus
  • • Ethical Conduct
  • • Time Management
  • • Project Management
  • • Personal Effectiveness/Credibility
  • • Excellent problem solving and organization skills
  • • Strong Interpersonal communications skills
  • • Demonstrated ability to work with a team
  • • Flexibility


Physical/Mental Demands:
This position is largely a sedentary role, requiring use of typical office equipment such as computers, printers, copiers, and scanners.


Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Please submit your resume to our HR Department at industrieshr@satelliteco.com along with any questions you may have.

 

Sales Lead, CRM, and E-Commerce Specialist

Reports to: Business Solutions and Development Manager

50% • CRM Management: The sales lead, CRM and e-commerce specialist will be responsible for daily Sage CRM administration and upkeep, end user communication and training, and assist with CRM improvement projects and integrations.

30% • Lead / Prospect / Opportunity Management: Additionally, they will be responsible for qualifying and converting leads generated in the Sales Fusion system. They will be responsible for managing the incoming demand and funnel, directing leads to the appropriate nurture path, creating opportunities and distributing sales ready leads (prospects) to the sales teams. This will be a shared role with divided responsibilities.

20% • E-Commerce Management: This specialist will also be responsible to maintain e-commerce applications. They will work closely with the Business Manager to optimize utilization of these tools to support the business requirements and sales growth strategies.

Essential Duties and Responsibilities:

 

CRM Management:

  • • Manage day-to-day end user support and troubleshooting of the Sage CRM application.
  • • Provide how-to assistance by phone or email when users have specific questions about CRM utilization.
  • • Serve as the specialist for data housed in CRM, which may include enrichment of existing data, and help identify & drive improvements to CRM data control & cleansing strategies, in collaboration with Business Manager.
  • • Responsible for development of user requested reports and dashboards.
  • • Participate in ongoing CRM enhancement projects, help to identify areas for improvement and growth in the CRM platform, and assist in the rollout of future enhancements including testing, upgrades, and customizations
  • • Assist in the development, maintenance, and improvement of Sage CRM and Sales Fusion processes including but not limited to training plans and documentation.
  • • Help to provide CRM updates, tips, tricks, etc. at various sales communications meetings, events and updates; including, but not limited to, developing video tutorials.
  • • User administration (setting up and managing users, roles, permissions, and teams) and new user onboarding.
  • • Monitor incoming CRM problem tickets and document problem trends; resolve or direct issues to the appropriate team or CRM Business Partner.
  • • Performs other duties as required.


Lead / Prospect / Opportunity Management:

  • • Qualify, Score, and Convert leads
  • • (this will be a shared responsibility based on product division)
  • • Follow up by phone/email on 100% of all leads generated within a timely manner
  • • Conduct research to identify potential prospects
  • • Score leads as needed, in support of the automated lead scoring process in Sales Fusion.
  • • Manage data for leads and nurturing stages in Sales Fusion, ensuring all communications are logged, information is accurate and timely, and documents are attached
  • • Fulfillment of initial lead/prospect requests for information within 1 business day (including, but not limited to, literature packages, contact information, etc.).
  • • Convert qualified leads into a prospect in Sage CRM / Sales Fusion
  • • Distribute prospects - setting up the initial contact with lead profile information based on web analytics for the Account Manager, Sales Support Rep, or Deodorizer Specialist (including, but not limited to scheduling follow up phone calls in their CRM calendar)
  • • Create opportunities in Sage CRM / Sales Fusion
  • • Help prepare sales pipeline reports, alerts, and dashboards in CRM for sales teams.
  • • Performs other duties as required.


E-Commerce Management:

  • • Manage day-to-day end user support and troubleshooting of the Sage e-commerce application.
  • • Provide how-to assistance by phone or email when users have specific questions about ecommerce utilization.
  • • Serve as the specialist for data housed in Sage ecommerce application, including but not limited to managing new/obsolete products, shipping functions, and overall site structure.
  • • Monitor incoming Sage e-commerce problem tickets and document problem trends; resolve or direct issues to the appropriate Satellite team member or Sage Business Partner.
  • • Participate in ongoing e-commerce enhancement projects, help to identify areas for improvement and growth in the e-commerce platform, and assist in the rollout of future enhancements including testing, upgrades, and customizations.
  • • Assist with projects (e.g., European web store)
  • • Performs other duties as required.


Supervisory Responsibilities:
No formal supervisory role.


Education and Experience Requirements:

  • • This position requires a Bachelor’s Degree from four-year college or university or equivalent experience.
  • • Experience using an enterprise CRM application, such as Salesforce or Sage CRM, is required.
  • • Telemarketing or sales experience a plus
  • • Three or more years’ experience in marketing automation and with sales processes/cycles.
  • • Bilingual a plus but not required.
  • • Basic competency working in a Windows Office environment is required (Outlook, Excel, Word).
  • • Demonstrated interpersonal and communication skills are required.
  • • Strong MS office computer skills including Outlook, Word, and Excel.
  • • Ability to foster and maintain relationships.
  • • Ability to work in a multitasking environment.
  • • Must be a quick thinker and make recommendations or propose a solution to a customer’s problem.
  • • Experience with database entry and maintenance is preferred but not required.


Required Skills:

  • • Proficiency in MS Office Suite
  • • Strong Organizational Abilities
  • • Excellent verbal and Communication skills
  • • Team Player, Positive Attitude
  • • Detail oriented
  • • Customer/Client Focus
  • • Time Management
  • • Project Management
  • • Personal Effectiveness/Credibility
  • • Excellent problem solving and organization skills
  • • Strong Interpersonal communications skills
  • • Demonstrated ability to work with a team
  • • Flexibility


Physical/Mental Demands:
This position is largely a sedentary role, requiring use of typical office equipment such as computers, printers, copiers, and scanners.


Travel Requirements:
This position requires a minimum travel ability.


Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Please submit your resume to our HR Department at industrieshr@satelliteco.com along with any questions you may have.

 

Front Desk Representative / Deodorizer Sales Support Specialist

Reports to: Deodorizer Sales Manager

30% • Front Desk: As the Front Desk representative, this position is the first point of contact for all visitors to the location and is responsible for conducting administrative functions for the office.

40% • Customer Support: Assist current and prospective customers to ensure that needs are met, quotes and orders are processed, and account information is up to date. Ensure smooth flow of work for inter department projects and orders. This position provides the opportunity to work on a variety of tasks throughout the day.

30% • Deodorizer Sales Support: Assist Sales Manager by supply documentation, product support, and account maintenance help.

Essential Duties and Responsibilities:

 

Front Desk:

  • • Responsible for managing the way visitors are greeted.
  • • First point of contact for vendors, customers and others.
  • • Maintaining Records and Files, fulfilling file requests from co-workers.
  • • Managing Correspondence, to include their own correspondence as well as that of managers and other colleagues.
  • • Follow up on to-dos and then file the emails and voice mails in appropriate categories for later. Collect and open the postal mail and distributing it.
  • • Answer the company's main phone line and direct calls to the proper people.
  • • Performs other duties as required.


Customer Support:

  • • Follow order entry process and provide order management from order receipt through order shipping and follow up.
  • • Answer phone calls from current and prospective customers, respond to emails, and provide customers with product information including entering product quotes into CRM.
  • • Interact with customers to provide after sales support on a variety of issues including: product knowledge, product lead times, freight quoting, and additional questions.
  • • Updating customer records.
  • • Assist with collections on past due amounts.
  • • Coordinate cross organizational communication in a team setting.
  • • Send appropriate form letters and tax exemption certificates to customers.
  • • Convert qualified leads into a prospect in Sage CRM / Sales Fusion
  • • Process customer returns and credits memos.
  • • Enter Customer complaints and refer unresolved customer issues to designated departments for further investigation.
  • • Primary support will be for domestic sales.
  • • Performs other duties as required.


Deodorizer Sales Support:

  • • Answer questions and concerns by deodorizer sales team.
  • • Provide feedback on product descriptions and services.
  • • Assist in completion of documentation to ensure that orders are filled.
  • • Coordinate with Area Managers to ensure that orders are submitted, returns and exchanges are completed, and smooth flow of work is accomplished.
  • • Performs other duties as required.


Supervisory Responsibilities:
No formal supervisory role.


Education and Experience Requirements:

  • • This position requires a Associate’s Degree from two-year college or university or equivalent experience.
  • • Bilingual a plus but not required.
  • • Basic competency working in a Windows Office environment is required (Outlook, Excel, Word).
  • • Demonstrated interpersonal and communication skills are required.
  • • Strong MS office computer skills including Outlook, Word, and Excel.
  • • Ability to foster and maintain relationships.
  • • Ability to work in a multitasking environment.
  • • Strong MS office computer skills including Outlook, Word, and Excel.
  • • Ability to foster and maintain relationships.
  • • Ability to work in a multitasking environment.
  • • Must be a quick thinker and make recommendations or propose a solution to a customer’s problem.
  • • Experience in dealing with freight and logistics a plus.
  • • Experience with database entry and maintenance is preferred but not required.


Required Skills:

  • • A strong team player
  • • Excellent verbal and communication skills
  • • Detail oriented
  • • Customer/Client Focus
  • • Ethical Conduct
  • • Proficiency in MS Office Suite
  • • Time Management
  • • Project Management
  • • Personal Effectiveness/Credibility
  • • Excellent problem solving and organization skills
  • • Strong Interpersonal communications skills
  • • Demonstrated ability to work with a team
  • • Flexibility


Physical/Mental Demands:
This position is largely a sedentary role, requiring use of typical office equipment such as computers, printers, copiers, and scanners.



Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Please submit your resume to our HR Department at industrieshr@satelliteco.com along with any questions you may have.

 

*If you are interested in becoming a part of the Satellite team, but don't see a job you are interested in please forward your resume to industrieshr@satelliteco.com.

 

Call for more information: 1-888-556-4067